Tuesday, June 3, 2014

Body Language | what your small group members are saying without speaking


Do you want to know what people really think about the small group experience you are hosting or leading?  To find out, you won't have to create a survey or take a poll.  The truth is, they probably won't share out right what they think or feel; however, they will show you.  People often express themselves (intentionally and unintentionally) through their body language, otherwise know as non-verbal communication.  Let's lean in and take a closer look at how you can learn to read the room.

Understanding or Not:  People often show physical signs of understanding.  Observe how many will nod their head in agreement.  Others will make a  "humm" (simi-verbal) sound when they find a point particularly interesting or relevant.  Just as there are physical signs of understanding, there are also physical signs that people are not understanding or accepting your message.  They may shift in their seat, press their hand against thier forehead, furrow their brow or even rub their eyes.  Anytime a person's posture is asymmetrical it may be a sign that something is "off" balance in their experience or understanding.

Impatient or Bored:  At times people will show signs of boredom or impatience by glancing at their watch.  Some will bounce a knee or even look down and away.  They may pack up their things early or provide short answers to questions.  Others will disengage completely and look into space. Interested people will sit up taller and face the presenter or presentation.  Disinterested people may lean, slouch or even posture themselves away from the presenter.

Offended or Defensive:  Sometimes a group member will disagree with another person or perspective.  The most common non-verbal postures people use when they are feeling defensive or offended are crossing of the arms or legs and a closed thin-lined mouth.  People often may try and mask their offense or disagreement with a tight smile.

Engaged and Interested:  People who are engaged and interested will posture upward and toward the group or presenter.  They may tilt their head slightly (as if to hear better).  Along with a tilted head, you may see them furrow their brow slightly (different from confusion).  The furrowed brow may be an indication that they are processing the points of application related to the content or perspective you have shared.

The good news is that somebody showed up!  The ultimate negative body language sign is when there is nobody there!  So, learn to read the room and make appropriate adjustments to your relational learning environment so that everyone is speaking the same open and engaged body language.

What non-verbal cues have you noticed in your group settings?
How does your body language as a leader influence others?
Would you add anything to the list above?






No comments:

Post a Comment